Voice Assistant
AI-based voice assistants for natural interaction.
Offer your customers 24/7 service through natural voice interaction with Ziya
AI-based voice assistants understand context, answer complex questions and escalate to your team when needed.
What an AI voice assistant delivers for you
24/7 availability through natural voice interaction
Understands context and answers complex questions
Automatic escalation to your team when needed
Seamless integration into telephony and chat systems
Relief for your service team on routine enquiries
Multilingual support
We support you in your AI transformation
Create your own AI assistant or let Ziya's AI engineers build your specialist agent.
Get in touchThe ideal AI infrastructure for implementing your AI use cases
Maximum security
GDPR compliant, hosted in Germany. Your data stays protected.
Model-agnostic
Use the best AI models from OpenAI, Anthropic, Google and open source, flexibly combinable.
Enterprise-ready
Scalable architecture, SSO, role and permission management for productive use.
Customisability
Individual adaptation to your processes, workflows and requirements. No off-the-shelf standard.
Integrations
Seamless connection to your existing systems: ERP, CRM, DMS and more.
Fast implementation
From concept to productive use in just a few weeks. No lengthy project phases.
Now is the time to put AI to meaningful use
Generative AI has long since moved beyond the experimental phase. AI is now ready to automate entire processes and fundamentally relieve people of their workload.
4 Pillars of Your AI Transformation
Identify and realise the most impactful AI use cases for your organisation.
Realise your most important use cases with The Central AI Platform by Ziya Realised on one central platform.
Reports
Automated creation of reports and analyses.
Quotes
AI-powered quote generation in minutes.
Customer Service
Intelligent customer service with AI support.
Data Collection
Automatic capture and structuring of data.
Contract Analysis
AI-powered analysis and review of contracts.
Knowledge Management
Central knowledge management with AI access.
Coding with AI Agents
AI-powered coding with autonomous agents for faster development.
Data Analysis
Intelligent analysis of large datasets for informed decisions.
OCR
Automatic text recognition and document digitisation.
RAG
Retrieval-Augmented Generation for precise answers from your data.
Process Optimization
AI-powered optimization of existing processes.
Use case scenarios for AI voice assistants
Telephone customer service
Automatically answer incoming calls, capture concerns and answer standard questions without waiting time.
Appointment scheduling
Book, reschedule and confirm appointments via voice interaction — directly connected to your calendar.
Order status and tracking
Inform customers by voice about delivery status, shipment tracking and estimated delivery times.
Technical support
Diagnose technical problems via voice dialogue, guide solution steps and escalate to experts when needed.
Complaint management
Empathetically receive complaints, categorise them and forward them directly to the responsible department.
Emergency and fault hotline
Receive fault reports around the clock, assess priority and initiate immediate measures.
Voice-controlled data queries
Retrieve KPIs, reports and status updates from your systems via voice command — hands-free and in real time.
Employee helpdesk
Record IT tickets, HR enquiries and facility requests by voice and process them automatically.
Facility management
Receive room bookings, fault reports and building enquiries via voice interaction and process them automatically.
What others say about us
„Ein Partner mit Handschlagqualität: Unkompliziert, schnell und mit einem klaren Fokus auf Mehrwert schafft Ziya echte Ergebnisse in Rekordzeit.“
„Bis zu Ziyas KI-Coding-Workshop dachte ich KI sei noch Zukunftsmusik. Jetzt weiß ich: Die Zukunft ist schon da.“
„Wir schätzen die partnerschaftliche Zusammenarbeit mit Ziya, die uns im wichtigen Zukunftsfeld KI durch inspirierende Impulse und lösungsorientierte Beratung unterstützt.“
„Ziya liefert uns genau die KI-Lösungen, um unser Agentur-Geschäft ohne hohen Mitarbeiteraufwand zu skalieren.“
„Besonders überzeugt hat uns die gelungene Kombination aus fachlicher Expertise, echter Leidenschaft für das Produkt sowie der Fähigkeit, Inhalte spannend und mitreißend zu vermitteln.“
„Ziya hat unseren Unternehmenspartnern neue Horizonte eröffnet, und das soll als Europas größte IT-Verbundgruppe schon etwas heißen!“
„Sie zu Ihrer Erfolgsgeschichte zu bringen ist unser Ziel. Dabei steht der menschliche Erfolg bei uns an erster Stelle.“
Our Outstanding Supporters
Institutions That Believe in Us
The DatenLabel project is funded within the EXIST programme by the Federal Ministry for Economic Affairs and Climate Action and the European Social Fund.
Generic GPTs deliver generic results.
Specialised AI agents with access to your data, documents and systems, combined with enterprise security and flexible hosting, create real, lasting value.
Trust. At the highest level.
EU AI Act
The platform enables you to meet the requirements of the EU AI Act.
GDPR
You control the flow of your data. Our servers are located in Germany.
Made in Germany
Our company, our developers and our servers are located in Germany.
Your questions answered.
Everything you need to know about working with us. Still have questions? Book a free call and we'll walk you through it.
„Contact me directly for your first step to AI success“
„Or schedule a meeting with me“
Erstgespräch
Initial consultation, approx. 30 minutes
Select an appointment and send your request for an initial consultation. Our expert team will advise you on how to strategically deploy our agent platform in your company.